Small Business Computer Consulting Blog

If you provide ad hoc remote support to clients who aren’t subject to a contract or MSP agreement, you’ll need to work out how to charge them fairly.

The Digium partner program enables companies to sell a range of unified communications (UC) solutions. Digium also offers partners the chance to provide customers with a solution based on Asterisk, an open source communications engine.

Ingram Micro locations span six continents and sell to over 185,000 resellers in around 150 different countries. Its catalog contains products and services from over 1,400 vendors. According to the distributor, that also makes it the one and only global IT distributor with such a broad base.

With many IT companies moving towards the managed services model of providing IT support, you could be forgiven for thinking that traditional break/fix support is dying completely. This article provides you with three reasons why, in some ways, the traditional model is still alive and well.

Oracle OpenWorld 2013 is running from September 22nd to 26th in San Francisco. The purpose of the event is to provide attendees with a comprehensive range of expert, practical information.

When most new to the IT business think about offering a computer maintenance agreement to their clients, they think about software patches, cleaning up dust bunnies, reloading corrupted disk images, and reviewing system logs.

Different computer vendors embrace direct sales to different degrees. For a long time, direct sales were all that Dell did, until it finally decided that indirect sales had something to offer as well. However, the idea of Dell only selling directly lingers on in some customers’ minds. Your Dell marketing plan should take this into account.

This article presents a simple list of the top five IT certifications that are relevant to IT consultants working with small- and medium-sized businesses. The list intends to “hone in” on the specific certifications that will provide genuinely useful day-to-day knowledge for SME IT professionals.

The Retail Solutions Providers Association (RSPA) held its annual INSPIRE summit meeting for thought leadership at the beginning of 2013. The sessions for the 130 attendees so far have not been made public to other members of the association, who will have to wait till June before the slides and notes are made available on line. Having to wait for six months might be considered a little tough for retail solutions providers who want to stay ahead of the game. However, other sources of information may already have given them food for thought.

The MegaPath partner program aims to allow partners to embrace MegaPath solutions without making any major changes to business models. To achieve this, MegaPath offers a multi-tiered approach. Partner companies can take advantage of this according to their needs and ambitions.