Business Technology Association Boosts Managed Services Savvy
The Business Technology Association organizes a number of workshops for IT dealers and professionals.
Its Managed Services Workshop takes attendees through understanding the opportunity, designing services, and selling them to customers.
In one-and-a-half days, course instructors deliver a blueprint of how to adopt a new IT business perspective and make the most of the trend for SMBs to use external service providers more and internal IT support staff less.
Key points that the Business Technology Association course brings out include:
How managed services increase productivity. Managed services technicians can support up to 12 times more IT machines (up to 400 workstation devices) than traditional IT support staff on site.
Fixing problems before they happen. Remote support tools flag issues often before they become significant. Managed service providers can fix them, keep their customers operational, and earn recurring revenue.
Handling the competition. Bringing managed services in typically means replacing an existing provider for the customer.
Participant feedback has been positive on the Managed Services Workshop, judging by the comments that the Business Technology Association publishes. The most recent one was in February, so check the BTA website for future dates and locations.
While managed services can be a useful part of your overall business strategy, going further with Managed Computer Consulting can help you build a privileged relationship with your clients that keeps you in and your competitors out.
What opportunities do you see in your sector for a managed services offering? What other “blueprint for business” have you successfully implemented in the past? How does this Business Technology Association training compare to similar offerings from other IT reseller trade groups? Share your thoughts and experience with us in the COMMENTS section below.
Creative Commons Image Source: flickr sylvar