If you’re looking for computer repair technicians to staff your IT business, you need to make sure you find people who are truly up to the job.
This article makes some helpful suggestions to help you ensure that you staff your business with high-caliber personnel:
Look for varied experience. Computer repair technicians who have only worked for one company may only have experience with a limited range of equipment. Look for those with a varied background, who will be able to hit the ground running in a range of different scenarios.
Test the applicants. Consider asking prospective candidates to perform a couple of technical tests. Watch them carefully. Do they ground themselves from static when they open up a PC case? Do they proceed with sensible caution, or do they take risks that could cause them to damage your customer’s equipment?
Look at qualifications. While there are plenty of skilled and experienced technicians without formal qualifications, a resume that shows an A+ qualification or similar demonstrates that the candidate takes their career seriously, and has been exposed to “best practice.”
Ask the right questions. You need to make sure you employ computer repair technicians who think about things like change control. Knowing when to take things slowly and ensuring backups are in place before undertaking risky procedures is just as important as raw technical skill.
How do you recruit your computer repair technicians? Share your tactics in the Comments box.
And to follow-through on the tips introduced in this short article, be sure to download your free copy of the special report on How to Start a Computer Consulting Business: 6 Proven Ways to Build Your Initial Client Base.
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