Have you had a good year providing IT maintenance in 2012? This article provides some industry predictions for 2013. Hopefully they’ll help you to prepare yourself for a prosperous year ahead.
Managed services software will gain in popularity. There’s now an abundance of good quality managed services software on the market, yet many IT maintenance providers stick to doing things in well-established ways. In 2013, word will get around about these software solutions, many of which are free or inexpensive and help IT support providers to work more effectively.
Customers will expect to pay the same. With the world still in a fragile economic situation, few customers will expect their IT maintenance providers to raise their prices. If you plan to do so, proceed with caution—it’s best not to lose good business for a small increase in revenue.
IT will become increasingly mobile. Take a moment to consider all the new tablet PCs that have found their way underneath Christmas trees. In 2013, many of them will begin to turn up in office environments, and clients will want to use them productively. 2013 will be the year where mobile device management and “bring your own device” policies cease to be optional.
Companies will be keen to outsource. The positive side of a weak economy is that companies often prefer to outsource than take on internal staff. This is good news for IT service providers.
There will be no shortage of system migration work. 2013 is the year that companies will realize that they are nearly out of time when it comes to upgrading from Windows XP. A sales campaign centered around this issue could pay great dividends for IT businesses.
What are your personal predictions for the world of IT maintenance in 2013? Share your Comments below.
And to follow-through on the tips introduced in this short article, be sure to download your free copy of the special report on IT Service Contract Secrets for Getting More Repeat Clients and Recurring Service Revenue.
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Topics:- Managed Service Provider MSP