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How Data Centers Avoid Bad Clients

Data centers should strive to be discovered early in their prospect’s buyer’s journey. How Data Centers Avoid Bad Clients-320175-.jpg

A buyer’s journey refers to the process a consumer/business goes through before making a purchasing decision. The buyer’s journey consists of three stages:

  • Awareness
  • Consideration
  • Decision

In the awareness stage, the prospect is becoming aware of a problem or opportunity.

In the consideration stage, the prospect has identified their problem/opportunity and is conducting research to learn more about it.

In the decision stage, a prospect has settled on a solution and is using comparatives (vendors, prices, etc.) before finally making a purchase decision.

Early discovery provides data centers with a massive advantage over competitors, allowing vendors to prove their value, influence, advise, and educate their prospects.

So how does one gain early detection in the sales cycle?

Establishing a thought leadership committee and adopting inbound strategies will boost a businesses’ visibility and help with attracting the right data center clients. 

Thought Leadership Committee

A thought leadership committee is a group of experts armed with years of industry knowledge and skill.

More than likely, these highly-skilled individuals do not have the time to consistently sit down, transcribe their knowledge, and produce content.  

They do however understand the value of their content and could arrange a time to meet with a resource partner or internal marketer for a brief interview.

“It’s not much different than if a local business journal or trade publication called one of your experts to interview them on a hospital security breach or DDOS attack,” says Joshua Feinberg, VP and Co-Founder of SP Home Run, “Instead of needing to interview 3-4 different people and multi-sourcing the article, your expert will be the only one featured in the article.”

As a bonus, conducting the interview internally bypasses any journalistic agendas and businesses can control the entire process of developing, creating, and distributing helpful educational content.

Inbound Strategies

Inbound strategies focus on attracting prospects to businesses, not the other way around.

Inbound marketing uses highly relevant content to attract prospects. Inbound marketing should be practiced in conjunction with buyer personas and the buyer’s journey.

Buyer personas are fictional characters representing a businesses’ ideal client. Buyer personas are developed by directing interviews within your client base (past clients and prospects included) and conducting extensive industry research.

When developing a buyer persona, businesses should look for correlations in:

  • Goals
  • Challenges
  • Demographics
  • Job titles/roles
  • Responsibilities
  • Networking hubs (online and offline)
  • Company size
  • Career paths

Once buyer personas are developed, businesses can channel their focus into creating content to appeal to each of their personas.

Use correlations uncovered in the persona research to determine which subjects and topics to address.

When businesses promote material that’s relevant to their prospects and appropriate to the stage they are in it is a winning combination that will inevitably attract the right clients.



How does your data center find the right clients? Let us know the Comments below.



To learn more about how to find the right data center clients, check out our webinar “Attracting Data Center Clients Step by Step.”


Watch: "Attracting Data Center Clients: Step by Step" (Webinar Recording)

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