{% set baseFontFamily = "Open Sans" %} /* Add the font family you wish to use. You may need to import it above. */

{% set headerFontFamily = "Open Sans" %} /* This affects only headers on the site. Add the font family you wish to use. You may need to import it above. */

{% set textColor = "#565656" %} /* This sets the universal color of dark text on the site */

{% set pageCenter = "1100px" %} /* This sets the width of the website */

{% set headerType = "fixed" %} /* To make this a fixed header, change the value to "fixed" - otherwise, set it to "static" */

{% set lightGreyColor = "#f7f7f7" %} /* This affects all grey background sections */

{% set baseFontWeight = "normal" %} /* More than likely, you will use one of these values (higher = bolder): 300, 400, 700, 900 */

{% set headerFontWeight = "normal" %} /* For Headers; More than likely, you will use one of these values (higher = bolder): 300, 400, 700, 900 */

{% set buttonRadius = '40px' %} /* "0" for square edges, "10px" for rounded edges, "40px" for pill shape; This will change all buttons */

After you have updated your stylesheet, make sure you turn this module off

4 Computer Consulting Contract Essentials

4 Computer Consulting Contract EssentialsWhen you create a computer consulting contract for your clients, you need to ensure that it meets their requirements, but at the same time lays out realistic and achievable expectations.

Here are some key points and essentials to keep in mind as to what to include in a computer consulting contract to ensure that everyone is kept happy.

 

Provide Clarity on Exactly What is Covered

If you intend to provide your clients with support on every facet of their infrastructure, then say so in the contract.

But if you feel unable to support a particular client’s poorly written bespoke database (custom) or troublesome CRM system, be sure to make this very clear.

What is NOT covered is arguably more important at this point than what IS covered!

Clearly State Your Operating Hours

Set clear boundaries for your clients. If you only ever plan to be available during the working week, make sure every computer consulting contract you issue states this clearly.

If you do not do this, you can count on phone calls interrupting your weekend at the beach.

Although many clients will ignore these boundaries, stating them clearly in the contract means that you can politely remind customers when they are overstepping the mark.

Agree on SLAs

Although official service level agreements (SLAs) may seem rather corporate, even the smallest IT businesses can benefit from agreeing to and formalizing them.

Ensure you include response and resolution times that your firm can consistently meet.

Include Detailed Terms and Conditions

Although producing a detailed list of terms and conditions is laborious, you only need to do it once and you can then include it in every computer consulting contract you issue.

Items to think about include stating that you are unwilling to work with unlicensed software and take no responsibility for problems caused by system changes made internally. There are likely to be legal implications specific to your country of business, so seek legal advice if necessary.

Including these items in every contract will give you peace of mind, and ensure that the service you provide is in line with your client’s expectations.

What do you include in a computer consulting contract? Please share your strategies in the comments box below.

And to follow-through on many of the ideas introduced in this post, be sure to download the free special report on IT Service Contract Secrets for Getting More Repeat Clients and Recurring Service Revenue.

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Creative Commons Image Source: flickr Schweiz-Russland

Topics: computer consulting business